PRI is Hiring an Customer Experience Manager

Functions:

• Develop and maintain close working relationships with Stakeholders, Clients, Partners and Government;

• Define and implement standards/procedures for ensuring optimal customer experience;

• Evaluating the customer life cycle, identify areas for improvement and make improvement suggestions;

• Designing and implementing impactful public-private partnerships.

Requirements:

• Degree in Business Management, Marketing, Agricultural Economics, Public Policy or in a relevant field;

• At least 10 years’ experience in development of agricultural value chains, agribusiness;

• Leadership and Customer Service Skills;

• Proficient in Portuguese and English.

Customer Experience Manager

Overview