Overview
We are recruiting!
Our client in Lusaka, Zambia is looking for a Rooms Division Manager to join their team for a job vacancy within the hospitality industry.
To apply, or for more information, follow the link below.
Key Responsibilities:
- Is in charge of the organisation and quality of reception, nights, housekeeping and reservations
- Maximize and identify revenue and cost control opportunities within the departments
- Manages and motivates the teams in order to improve sales and quality
- Deliver cost, expense and payroll targets
- Fully involved with business planning, revenue management and forecasting
- Ensuring that personal/ development plans are in place for all direct reports
- Anticipates the needs of “repeat” guests and issues instructions to ensure those needs are met by the different teams within the departments
- To respond to changes in the operations function as dictated by the industry, company and hotel
- Monitor the performance of House Attendants
- Assure that there are sufficient supplies on the guest floors
- Check cleanliness of guest corridors, stairwells, elevators and Linen Closets
Previous hotel front desk manager or front desk supervisor experience is required.