Overview
We are recruiting!
Our Client in Lusaka, Zambia is looking for a Policy Service Supervisor to join their team for a job vacancy within the Insurance Industry.
To apply or for more information follow the link below.
Key Result Areas
- Ensure on a daily basis that premium collections across all locations are reconciled with receipts issued and the collections are banked the following day on a daily basis.
- Ensure that data accuracy is maintained continuously.
- Must ensure prudent management of direct debit collections and must pursue all collections which are unpaid or rejected to ensure it is correctly allocated to individual policies.
- Ensure that all unpaid premiums are allocated and liaise with IT department to ensure regular system run to determine lapsed policies.
- Do and manage all other tasks related to premium administration as required by circumstances from time to time.
- Work closely with the Finance department to ensure timely submission of information to underwriter on premiums collected, claims processed for each month.
- Demonstrate good leadership qualities and act as role model and mentor to employees within the Group.
- Exercise confidentiality.
- Such other tasks as may be delegated to you by the Employer from time to time.
Qualifications and Skills:
- Proven experience in a supervisory role within the insurance or financial services industry.
- Strong understanding of insurance policies, procedures, and regulations.
- Excellent organizational and time management skills.
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Proficiency in relevant software applications, such as policy administration systems.
- Strong attention to detail and accuracy.
