Overview
We are hiring!
Our client in the financial services sector is looking for Area Team Leaders x4 to work in the different regions of Zimbabwe. They will be responsible for organisations growth, revenue growth, customer experience
Duties Include:
- Oversee Operations: Manage operations of multiple locations within designated area to ensure efficiency and effectiveness.
- Staff Management: Supervise and support Cashiers, Merchants and Agents, providing guidance, training, and performance evaluations to ensure alignment with company goals.
- Performance Monitoring: Monitor the performance metrics of each location, identify areas for improvement, and implement actions plans to enhance productivity and profitability.
- Compliance: Ensure that all locations adhere to company policies, industry regulations, and quality standards.
- Reporting: Prepare and present regular reports on regional performance to senior management. Provide insights and recommendations based on data analysis.
- Customer Service: Address customer complaints and ensure that high standards of customer service are maintained across all locations.
- Develop and implement strategies that align with overall company objectives. Plan and execute initiatives to drive growth and expansion.
PERSON SPECIFICATION
Attributes
- Good analytical and reporting skills
- Good verbal and functional written communication skills.
- Friendly and approachable personality.
- Adaptable with the ability to prioritize tasks
- Ability to work in team environment.
- Time Management and Organization
Academic Qualifications: Diploma or 2 years relevant experience.
Professional Qualifications: Relevant Diploma (Commercial diploma / degree an added advantage)
Experience: Minimum of 1 year working experience.
If you meet the above, please send your cv to [email protected] before end of day Friday 28 March 2025
